General Terms and Conditions:

> Supplier Registration and Qualification: Supplier registration and qualification are subject to meeting the University's requirements. This involves completing the registration form with all the necessary fields and submitting the required supporting documents electronically. It is imperative that all documents are valid, properly stamped, and authenticated by the relevant authorities.

> Registration Rejection: The University reserves the right to reject a new registration request or the registration of a supplier with the same license number as a previously registered supplier. Furthermore, the University retains the right to request periodic updates of the supplier's documents.

> Accuracy of Information: The University holds the authority to reject a supplier's application or revoke their registration if it is discovered that any part or all of the information provided by the supplier is inaccurate, incomplete, or unreliable. Additionally, the university may exercise this right for any other reason deemed appropriate by the University, based on its absolute discretion and in accordance with the requirements of its public interest.

> Contact Information: The contact information provided in the system, including the email address, serves as the approved means of communication with suppliers. It is used for sending bidding invitations and requesting price quotations. It is crucial that suppliers keep this information up to date.

> Access to Tender Documents: Suppliers who wish to access the tender document and stay informed about the transaction at the University can do so by logging into the system using their authorized supplier account. This will grant them the necessary access and enable them to follow the process accordingly.

Supplier Relationship Guidelines: Establishing a Cooperative Partnership with the University

> Compliance with University Systems: Suppliers are required to comply with the purchasing systems and laws applicable at the University, as outlined in this document and the general bidding conditions.

> Adherence to Standards: Suppliers must adhere to international standards concerning public health, safety, and environmental preservation. It is expected that suppliers align their practices with the university's sustainable development goals.

> Ethical Conduct: Accredited suppliers by the university are strictly prohibited from engaging in any illegal or unethical practices, as dictated by the laws and international conventions currently enforced in Palestine.

> Gifts and Hospitality: Suppliers, their representatives, or employees are strictly prohibited from presenting any gifts or engaging in any form of hospitality towards the employees of the purchasing department at the university, their families, or any parties related to the required supplies. Additionally, providing entertainment trips or similar activities to the aforementioned individuals is strictly forbidden and not allowed under any circumstances.

> Business Ethics: Suppliers are expected to conduct their business activities in a fair and legal manner, upholding principles of honesty, integrity, and transparency. Practices involving fraud, deceit, or monopolistic behavior are strictly prohibited.

> Intellectual Property: Suppliers must demonstrate respect for intellectual property rights, including patents, trademarks, copyrights, and distribution rights.

> Use of University Name and Properties: Suppliers are strictly prohibited from using the University's name, assets, or properties for advertising and promotional purposes without obtaining prior written consent from the University administration. Furthermore, suppliers are not permitted to affix their own advertisements on the University properties without prior written permission from the University administration.

> Communication with the University: Suppliers are required to solely communicate with the University regarding supply purposes, participation in tenders, or general inquiries through the procurement department. Engaging in personal communication with relevant individuals or requesting parties without prior coordination with the procurement department is strictly prohibited. This policy is in place to prevent conflicts of interest and ensure fair evaluation. Failure to adhere to this guideline may result in the exclusion of the supplier's offer and have a negative impact on their subsequent evaluation.

> Confidentiality: Suppliers are required to uphold the utmost confidentiality of data and confidential information belonging to the University. This includes information explicitly designated as confidential by the University, as well as information that is deemed confidential by the University. Suppliers must take all necessary measures to ensure the protection and non-disclosure of such confidential information.

> Subcontracting Responsibility: If subcontracting is permitted by the university under specific circumstances or for any reason, the primary supplier is responsible for ensuring that the subcontractor fully complies with all the conditions, policies, provisions, and commitments outlined in this document.

> Verification and Assessment: The university reserves the right to verify and assess suppliers' adherence to the provisions outlined in this document. This is done to safeguard the university's professional reputation and ensure transparency in work procedures. Non-compliance with the provisions outlined in this document may result in the exclusion of suppliers from future consideration and potential legal consequences.

>> Acknowledgment and Acceptance: The supplier acknowledges that they have read and fully understood the aforementioned conditions and hereby accept and agree to abide by them.